Saturday, November 17, 2007 x 3:03 PM

yups, i'm sure you guys & ladies know wat TGIF means.

THANK GOD IT'S FRIDAY!

Weekend is already coming right in your face together with all the programs lining up one by one. Hopefully tomo is a sunny day for my swim.

Just started to flip the first page of the CMFAS M6 book 3 days ago. I realised the period i estimated to complete the book is not so long after all. Lots of information in the book, with all the financial analysis & formulas. I guess i'll be spending most of the time during weekends at the lib digesting this book.

Did a weird assessment test called Occupational Personality Questionnaire. Basically it gives a rough idea to the person wat is your preferences towards work. Funny thing is after doing it i also do not understand wat's my preferences on my working career. Not much of a direction at this point in time except going to work as usual and finishing work on time.

The questions ask you to choose on 4 options & list them with either most suitable for you or least suitable for you. 108 questions took me 1 hr to complete, so i guess u have a rough idea of where i'm heading already.

I wonder whether does this situation applies to most of my peers who are already in the work force for quite some time or it's just me feeling this way. The mundane routine of going to work and ending work just to kill some time and earn money as the daily basic objective. Although there are very supportive and great colleagues with me, somehow there's something missing in the picture. The passion in my work i suppose.

PASSION

How many people out there can honestly say they are very passionate in their work? Up till now i only know people who are not passionate, so the figures are quite clear. Money seems to be the only driving force for this case as survival plays a part in it. Financial freedom will be a far away land if you think you can achieve it by working your ass off for other people.

Oh, i remembered saying i'll be listing some of the extreme customers.

A lady who only like to ask stuff on her credit cards. Things she would request.

a) The card is black in color & seems unlucky to me, can i change to gold color?
b) I do not like the UOB logo printed on it, is there anyway to remove it?
c) Can i have the expire date to be the same as my bd?
d) By the way she also like to spend 1 hr queueing just to deposit $1 and withdraw $0.50.

When she told me this i was like... wat the F***? Am i getting my retribution or something to have such as crazy person standing in front of me & asking having such requests?
If i can i would just give her a tight slap and shouted " WAKE UP YOU STUPID B**CH"
Reality is always not the case though. Therefore i slowly explained to her the mission impossible to satisfying her requests.

This won't be the last time i'll be seeing her as she's a regular ( and a nutcase ).
Her mum told us she had also given up on her daughter. In a certain way i pity her for the behavior and hopefully she will be able to think like a sane person in the future.

Being in this job actually grills me to be a more patience person & also able to put myself in other people's shoes before judging. ( the case mention above is a bit different as it's really a nutcase. I'm talking about sane people right now )
Customer service line is really not an easy job so everytime i queue for food or going into a retail shop, i would try to make things as simple as possible for the salesperson.
After all i'm already in the person's shoes for 1 year and 2 mths.